Full Time

Counter Staff

Date Posted: Apr 18, 2026 Central Coast, New South Wales, Australia Smokin Joe's pizza

Yearly: $ 65000 - $ 70000

Job is expired

Job Detail

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Location Central Coast, New South Wales, Australia

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Job Type Full Time

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Shift First Shift (Day)

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Career Level Entry Level

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Positions 5

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Experience 1 Year

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Gender No Preference

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Degree Bachelors

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Posted 150d+ ago

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Job Post Expired Jul 17, 2026

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Job Description

We are looking for a friendly, customer-focused Counter Staff member to manage front-desk operations, assist customers, handle orders/payments, and ensure a smooth and positive service experience. The ideal candidate is polite, quick, and able to multitask in a fast-paced environment.

Key Responsibilities

Greet and assist customers at the counter
Take orders, answer queries, and provide product/service information
Handle billing, cash, and POS machine transactions accurately
Manage customer complaints or forward them to the supervisor
Maintain the cleanliness and organization of the counter area
Prepare and package items (if applicable: food, drinks, products)
Ensure proper display of promotional offers or menus
Coordinate with the kitchen/store team for order fulfillment
Follow hygiene, safety, and company standards at all times
Assist with inventory checks, restocking & basic admin tasks

Skills & Requirements

Previous experience in retail, café, restaurant, or customer service (preferred)
Good communication and interpersonal skills
Basic math and cash-handling ability
Ability to multitask and work under pressure
Positive attitude, polite and presentable personality
Flexibility to work weekends, shifts, or holidays (if required)
Knowledge of POS systems is an added advantage

Key Qualities

Customer-first mindset
Quick learner & team player
Reliable, punctual, and organized
Good problem-solving attitude

Benefits

Provides direct customer service and support
Handles orders, billing, and inquiries efficiently
Improves customer experience and satisfaction
Ensures smooth front-desk or counter operations
Manages cash handling and POS transactions accurately
Reduces waiting time and improves service flow
Acts as the first point of contact for customers
Helps in upselling and promoting store offers/products
Maintains clean, organized, and professional counter space
Supports store, restaurant, or service business efficiency

Skills Required

Active listening

Adaptability skills

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Company Overview

Smokin Joe's pizza

Geelong, Victoria, Australia

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Smokin’ Joe’s Pizza is a homegrown Indian pizza brand founded in 1993 in Mumbai, known for blending global pizza concepts with bold Indian flavors. With over 60 outlets across India and a presence in Oman, Smokin’ Joe’s has built a loyal following by... Read More